Inbound Sales Representative - (French Speaking) - Hybrid - HS03
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Description du poste
Job Title
Inbound Sales Representative - (French Speaking) - Hybrid - HS03
Job Description
Experience the power of a game-changing career
Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Inbound Sales Representative SMB hybrid in Valencia you will be part of our team of game-changers who are powering the brands of the future.
Career growth and personal development
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
What You Will Do In This Role
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
As an Inbound Sales Representative, you will play a key role in driving business growth by engaging with prospective and existing customers, identifying their needs, and delivering tailored solutions.
- Managing inbound customer inquiries via phone and email, providing timely, professional, and accurate support.
- Consulting with customers to understand their business needs and recommend appropriate products and services.
- Building and maintaining strong relationships with leads and customers to foster engagement and drive sales opportunities.
- Accurately updating and maintaining customer information and sales activities within the CRM system.
- Achieving individual sales targets and contributing to overall team performance goals.
- Developing and maintaining a strong understanding of products, pricing, promotions, and internal procedures.
- Ensuring service quality meets contractual objectives and key performance indicators (KPIs).
- Delivering an exceptional customer experience through professional, courteous, and customer-focused interactions.
- Supporting customer retention efforts by ensuring satisfaction and identifying opportunities for upselling and cross-selling.
- Participating in initiatives designed to enhance customer satisfaction, improve sales performance, and drive continuous improvement.
- Conducting outbound follow-up activities related to marketing campaigns, lead nurturing, and business development opportunities when required.
Profil recherché
- Strong communication and relationship-building skills.
- Customer-focused mindset with a passion for sales.
- Ability to work in a target-driven environment and meet performance objectives.
- Experience using CRM platforms and managing customer pipelines.
- Excellent organizational and problem-solving skills.
- Concentrix Is a Great Match If You
- Native French and advanced level of English
- Have a solid Sales Background (outbound environment)
- Are achievement and goal oriented and motivated and self-starter
- Have strong communication and good computer skills
- Have pipeline management and forecasting experience
- It would be a plus if you have
- Previous experience working with channel
Avantages
À propos de Concentrix
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