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French-speaking Customer Support
Cbtalents
CDITemps plein Français Anglais
Tu pars postuler chez Cbtalents. Laisse aussi ton CV ici : on le lit et on te rappelle si un poste colle.
Description du poste
Location: Lisbon Portugal
Work Model: Remote Portugal-based
Employment Type: Full-time
We are looking for a French-speaking Customer Support Specialist to join a technology-related customer service project based in Portugal.
You will assist French-speaking customers answer their questions guide them through simple technical issues and make sure they have a smooth and positive experience.
The position is remote within Portugal. Candidates may already be based in Portugal or be open to relocating. Relocation support is available for eligible candidates.
Profil recherché
- Fluent in French and comfortable communicating in English
- Friendly patient and customer-focused
- Comfortable using computers and learning new systems
- Good communication and problem-solving skills
- Organized and attentive to detail
- Previous customer service experience is welcome but not mandatory
- Sales experience is a plus but not required
- Interested candidates are welcome to apply by submitting their updated CV to
- Applicants should be fluent in French and English and either currently based in Portugal or hold an EU passport and be open to relocation.
- Experience: years
- Vacancy: 1
Avantages
Competitive salary
Remote work within Portugal
Relocation support provided for candidates outside Portugal
International and multicultural work environment
What YouWillDo
Support customers in French and English
Answer questions and assist with technical issues
Guide customers through clear and simple solutions
Record and update customer cases accurately
Follow up when additional support is needed
Help create a friendly and positive customer experience

